I am getting a secure connection failed error message

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other peo… (閱讀更多)

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other people in my group use Firefox and Bitdefender to access the portal and none of them are having this issue.

I originally believed the problem to be my anti-virus (Bitdefender) and worked with them to resolve the problems. After trying various solutions including clearing my cache, using private mode and turning off different components of their software, Bitdefender believes the problem is with my browser setting and not their software. I also tried accessing the portal using Chrome in both regular and incognito modes and cannot access the site which would seem to rule out the problem being a Firefox browser problem but contacting Firefox support seems to be the next logical step.

I have been to the Firefox FAQ and saw similar problems with potential solutions - DNS over HTTPS, TLSKEYLOGGING issues, add-on exceptions - none of which worked. I have the most recent version of Firefox and am running Windows 11 home version.

Sometimes if I hit refresh after receiving the error message, the browser will try to connect and I will get a server time out message. If I keep hitting "try again", sometimes the portal log-in screen will appear and allow me to log-in. The key word is "sometimes" since often I just keep getting the server time out message.

Any ideas for me to try from this forum?

Open

A bug in Firefox v155.0 64-bit for Windows related to garbled Chinese display

This issue only pertains to the Chinese language and is not a website problem. In the startup settings, when the option to open previous windows and tabs is enabled, afte… (閱讀更多)

This issue only pertains to the Chinese language and is not a website problem. In the startup settings, when the option to open previous windows and tabs is enabled, after keeping several web pages and re-entering the browser, Firefox will attempt to open the previous tabs. However, if a new tab is selected at this time, the search bar should normally display 'Use Baidu to search, or enter a URL,' but in reality, the characters for 'Baidu' appear as garbled text. This bug consistently occurs in this version. This issue only appeared after I automatically updated Firefox a few days ago; I have never encountered this problem before. May I ask everyone, how should this problem be resolved?

Open

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) websites using Firefox 154.0 (75837)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837). It previously affected M&S too but this seems to have bee… (閱讀更多)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837).

It previously affected M&S too but this seems to have been resolved.

Open 4

my firefox just disappeared - can't find it

when I went to turn on Firefox this evening, the icon was gone and there was no access to Firefox. The only way I could access the internet was through Safari, which I ot… (閱讀更多)

when I went to turn on Firefox this evening, the icon was gone and there was no access to Firefox. The only way I could access the internet was through Safari, which I otherwise never use. This happened 2 or 3 weeks ago but, that time, I was able to find the icon. This time that is not the case.

Open

profile lock tabs locked; unlock link

all tabs failing to play; is this a profile grep e unlock issues; GROK 5 linux ubuntu link action: terminal commands: ps aux | grep -i firefox ; kill -9 those PIDS; i… (閱讀更多)

all tabs failing to play; is this a profile grep e unlock issues; GROK 5 linux ubuntu link action: terminal commands: ps aux | grep -i firefox ; kill -9 those PIDS; is the number one cause of firefox silently failing to relaunch after a hard kill

Open

Messages between different gmail accounts

Could somebody please tell me what settings I did not make .... I have four gmail accounts, say A, B, C and D. A is the default. If I send a message from B to an outsid… (閱讀更多)

Could somebody please tell me what settings I did not make ....

I have four gmail accounts, say A, B, C and D. A is the default.

If I send a message from B to an outside email address, the reply routing is returned to the A address and not the B sending address.

If I send a message from B to C then the message is not received anywhere, it simply disappears.

If I open a browser and send a message from B to C then the message is delivered. So I know that the problem is with Thunderbird and not the email service.

Please tell me what I need to change in the settings ....

Solved 6

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine.

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel m… (閱讀更多)

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

Solved 1

Thunderbird not connecting to server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (閱讀更多)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 25 7

Can't connect to https://claude.ai/login anymore

Dear all, I can't connect the Claude Login page anymore since beginning of september 2026. Last week I had no problem to connect it from Firefox. I have to go through Edg… (閱讀更多)

Dear all,

I can't connect the Claude Login page anymore since beginning of september 2026. Last week I had no problem to connect it from Firefox. I have to go through Edge or Chrome.

Please advise.

Kind regards.

DRoth [redacted email from public]

Open 2

Why do I see this when FireFox starts

I had problem with a certain website, did trouble shooting mode and refreshed FireFox. Website works now but I keep seeing this when FIreFox starts. I set FireFox start… (閱讀更多)

I had problem with a certain website, did trouble shooting mode and refreshed FireFox. Website works now but I keep seeing this when FIreFox starts. I set FireFox starts with default Firefox Home. Any suggestion how to correct this nuisance?

Open 2

TB is sending most email to wrong folder

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparen… (閱讀更多)

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparent reason. I looked at the filter log, but there was nothing in the log for the last few months.

I did have a filter sending certain messages to the "bridge" folder, but TB is sending things there for no reason. I disabled all 21 message filters, and it is still doing it.

I have version 155.0 and I'm using Windows 11 25H2.

How can this be fixed?

Open 1

Unable to select a new town on weathersa.co.za new website but it works on Chrome Android, Firefox Android says Web server is down

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that … (閱讀更多)

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that Privacy Badger may have issues with the site on Windows. If I turn all ad and track blockers off the site works correctly on Firefox Android. I cannot get it to work properly on Windows. Has anyone else has this problem, Suggestions to resolve this please

Open 8